POLICIES
Terms, privacy, delivery, returns and other important customer information for using Wards Additive and ordering our products.
Our policies, terms and legal information.
Find the policies that apply when you browse Wards Additive, request information or place an order. Each policy opens on its own page so it is easy to read and refer back to.
Privacy policy
How we collect, use and protect personal information when you use our website.
Read policy →Refund policy
Information about cancellations, returns, damaged goods and requesting a refund.
Read policy →Terms of service
The terms that apply when using this website and purchasing from Wards Additive.
Read policy →Shipping policy
How orders are prepared, dispatched and delivered, and what to do if there is a problem.
Read policy →Contact information
Read this Wards Additive customer policy in full.
Read policy →Legal notice
Read this Wards Additive customer policy in full.
Read policy →Have a question about an order or policy?
Contact the Wards team before ordering if you are unsure whether a product, delivery option or return condition is suitable.